Your customers are on your salesperson's WhatsApp. What if they leave?
With the Ocean Scale system, every WhatsApp conversation stays with your company, not on someone's phone. The AI answers each customer within seconds, at any hour, and you see where every deal stands and which ad brought each sale. We set it up, bring in your current contacts and train your team.
At a hotel, the AI handled 2,176 people in 2 months. Almost a third reached out between 7 pm and 8 am, outside business hours.
updated October 2026
100 m · where the sale gets lost after the customer reaches out
Which of these problems happens in your sales team?
The ad worked and the customer reached out. From here on, this is where sales usually slip away.
team
Customers stay on the salesperson's phone
When they leave the company, they take the conversations, contacts and open deals with them.
how we solve it
customer service
Customers reach out and no one answers in time
At night, on the weekend or in the middle of another call, the message sits there and the customer contacts your competitor.
how we solve it
follow-up
No one remembers to contact the customer again
The quote was sent, the customer went quiet and the sale died without anyone noticing.
how we solve it
results
You don't know which ad brought the sale
When it's time to cut the budget, you decide based on what looked expensive, not on what sold.
how we solve it
Recognize any of these? The first conversation is about finding where your company is losing money.
200 m · how it all connects
In your company, each part of the sale lives on its own. Here, each one feeds the next.
The ad sits with the agency, the chat on the salesperson's phone and the sale in a spreadsheet. In the Ocean Scale system, everything happens in one place, and no customer gets lost along the way.
Example of a conversation, minute by minute.
500 m · inside the system
How the system solves each of these problems
Three screens, one for each part of the sale.
customer service
All conversations in one place, on the company number
The AI answers each customer within seconds and only passes interested people to your salesperson, with a summary of the chat. Everything is saved on the deal, even if the salesperson leaves.
- AI answering 24 hours a day, including nights and weekends
- Official Meta WhatsApp, on the number your company already uses
- Every customer's history stays with you
At a pool company, the AI handled 1,719 conversations and passed 246 with real interest to the sales team.
We are a Meta Tech Provider: WhatsApp runs on the official API, within Meta's rules.
follow-up
Every deal with a stage, an owner and a next step
You see where every sale stands. When a customer goes quiet after a quote, the system reminds the salesperson to reach out again.
- Follow-up tasks and reminders for each salesperson
- Automatic email at every stage of the sale
- Proposals created and sent from the system
results
Every sale linked to the ad that brought it
The dashboard shows how much you spent, how much you sold and what each new customer cost, campaign by campaign. And the sale goes back to Google and Meta, so the ads learn from people who actually buy.
- Dashboard by campaign and by ad
- Connection to the system you already use, if you have one
Real dashboard from a steel distributor: BRL 20,000 in ads turned into BRL 310,000 in sales, 27 sales at BRL 747 per new customer.
Explore the system from the inside
Click the menu and see the same screens your team uses every day. The system is in Portuguese; names and numbers are illustrative.
Conversations 23
Contacts
Your contact book. CRM, forms and WhatsApp Business. Open a chat or send a template.
| CONTACT | CONTACT / COMPANY | OPPORTUNITIES | OWNER | SOURCE | UPDATED |
|---|---|---|---|---|---|
| Marcos Lima | (11) 9••••-••47Alfa Company | 1 cardBRL 82,000 | Ana Souza | Meta Ads | today |
| Juliana Prado | (11) 9••••-••83 | No card | AI handling | Meta Ads | today |
| Carlos Mendes | (11) 9••••-••12Gama Company | 1 cardBRL 32,000 | Bruno Lopes | Google Ads | today |
| Patrícia Alves | (11) 9••••-••65 | No card | no owner | Meta Ads | today |
| Rafael Costa | (11) 9••••-••29Omega Company | 1 cardBRL 124,500 | Carla Dias | WhatsApp Business | yesterday |
| Fernanda Rocha | (11) 9••••-••08Kappa Company | 1 cardBRL 36,000 | Ana Souza | Form | yesterday |
| Bruno Teixeira | (11) 9••••-••54Sigma Company | 1 cardBRL 21,300 | Bruno Lopes | Meta Ads | 2 days |
| Aline Duarte | (11) 9••••-••36Theta Company | 1 cardBRL 41,000 | Carla Dias | Google Ads | 3 days |
Campaigns
One place for your Meta and Google Ads campaigns. Performance and returns in real time.
Meta Ads metrics
Daily trend
Conversations started per day
Qualification Dashboard
Everything the AI handled this month
Peak hours (messages)
7 pm to 11 pm: the peak, after the team has gone home
Funnel
Dashboard
Welcome back, Ana.
ADS Campaigns
Total: BRL 1,152,100
Proposals
Created and sent from the system itself
| No. | CUSTOMER | AMOUNT | STATUS | SENT |
|---|---|---|---|---|
| 1024 | Gama Company | BRL 32,000 | Sent | today |
| 1023 | Omega Company | BRL 124,500 | Sent | today |
| 1022 | Kappa Company | BRL 36,000 | Accepted | yesterday |
| 1021 | Sigma Company | BRL 21,300 | Accepted | 2 days |
| 1020 | Theta Company | BRL 41,000 | Declined | 3 days |
Automations
When something happens in the CRM, act automatically: trigger, conditions and actions.
New contact alert Active
1,312 runs · last today, 09:42
Customer stuck in negotiation Active
97 runs · last today, 08:00
Closed sale moves to after-sales Active
22 runs · last yesterday, 17:20
New opportunity email Active
169 runs · last today, 09:31
Proposal sent Active
11 runs · last 3 days ago
Return on Ad Spend
Detailed performance and return analysis
Conversion values
Lead sources
Real screens from the Ocean Scale system, shown in Portuguese. Names, phone numbers and figures are illustrative.
1,000 m · how it starts
You don't have to learn it alone
We set it up, bring in what you already have and stay with you until your team uses it every day.
I want to see the system in actionWe set it up your way
Sales stages match the ones your team already uses, with the alerts and automatic emails you need.
We bring in your contacts
Your customer list and open deals come into the system organized, without losing their history.
We train the team
Your team learns to use it day to day: conversations, deals, tasks and the dashboard.
We adjust it with you
The agency and the system belong to the same company. When your sales team needs a change in the system, we make it.
1,500 m · what you get
What's included
- Sales stages set up your team's way, with no limit
- AI answering on WhatsApp 24 hours a day
- Official WhatsApp on the company number
- Conversations saved on every deal, with attached files
- Follow-up tasks and reminders
- Automatic emails at every stage
- Proposals created and sent from the system
- Sales dashboard by campaign and by ad
- Sales reported to Google and Meta
- Setup, contact import and training included